91
/100
VETT Score: Exceptional
Based on 3 co-signed badges, client ratings, and verification completion rate. This score updates as new records are added.
Verified VETT'D Badges
3 verified
Q4 Retention Campaign — Northwind SaaS
Northwind SaaS · james.r@northwindsaas.com · Verified
★★★★★
Dec 2025
VETT'D
The challenge
Northwind SaaS was leaking MRR across their SMB segment. Their lifecycle emails fired too late, missed high-risk signals, and lacked segmentation by plan tier. NRR sat at 81% — below break-even — with a hard deadline to recover before their annual pricing change went live.
NRR 81% → 100% · Upgrade revenue +42% · Churn reduced 31% in Q4
Confirmed by client from verified work email · Permanent record
Amelia rebuilt our entire retention email system in under 6 weeks. We moved from losing customers to net-negative churn for the first time. The upgrade impact alone more than covered the engagement.
J
James Rawlings · VP Growth, Northwind SaaS
Co-signed by James Rawlings at Northwind SaaS
Both sides signed · Immutable
SaaS Onboarding Revamp — Clearpath Analytics
Clearpath Analytics · ops@clearpathanalytics.com · Verified
★★★★★
Oct 2025
VETT'D
The challenge
Clearpath Analytics had a 71% drop-off in their 30-day activation funnel. New users were signing up but never reaching the product's first value moment. Their onboarding was a generic, role-agnostic sequence — the same flow regardless of company size, use case, or plan tier.
30-day activation +31% · Day-30 retention +22% · Best activation quarter on record
Confirmed by client from verified work email · Permanent record
We had been stuck at the same activation rate for 8 months. Amelia diagnosed the exact moment users were dropping off and rebuilt the entire sequence around it. Within 6 weeks we hit our best activation numbers ever.
M
Maria Santos · COO, Clearpath Analytics
Co-signed by Maria Santos at Clearpath Analytics
Both sides signed · Immutable
Churn Reduction Sprint — Meridian HR
Meridian HR · hello@meridianhr.io · Verified
★★★★★
Aug 2025
VETT'D
The challenge
Meridian HR's monthly churn had climbed to 8.4% — well above the B2B SaaS benchmark. Their Customer Success team had no early warning system. They only found out about churning customers after cancellation was already submitted, leaving no time for meaningful intervention.
Monthly churn 8.4% → 5.1% · 38% fewer cancellations in 90 days · CS team now proactive
Confirmed by client from verified work email · Permanent record
We went from reactive to proactive in under 3 months. Amelia designed the entire health scoring model, the trigger-based email interventions, and the playbook for our CS reps. It's become a permanent part of how we operate.
P
Priya Mehta · Head of Customer Success, Meridian HR
Co-signed by Priya Mehta at Meridian HR
Both sides signed · Immutable